FEATURES
SIMULTANEOUS RING
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What is Simultaneous Ring?
As the name suggests, simultaneous ringing refers to having an incoming call ring on multiple devices simultaneously, or simply ring all. Simultaneous ringing helps businesses attend more calls and boosts productivity while ensuring the callers get a quick resolution to their questions. It also gives you the flexibility of staying connected across devices.
Simultaneous ring for the company main phone number:
All incoming calls will ring to all extension users, under the same account, simultaneously. Any available extension can pick up the call and be connected to the caller. As soon as the call is accepted, it stops ringing other extensions. OneSuite Business allows your remote team members to answer calls to your business main phone number.
Two ways to setup the simultaneous ring for your business main phone number:
1.No company greeting. Set the Main phone number to “ring all” on OneSuite Business number.
2.With Company greeting and menu selection. Select a key to represent “operator, receptionist, or help” which will “ring all” extensions at the OneSuite Business auto attendant settings.
Benefits of Using Simultaneous Ring
Shared access to numbers
Simultaneous ringing relieves the pressure of call answering from one person and distributes the responsibility across your team. With shared access to numbers, teammates can oversee calls during business hours and silence notifications when they’re unavailable.
Quicker responses
Simultaneous ring enables multiple team members and devices to receive calls at the same time. This facilitates quicker client service and helps team members manage their time more effectively. For instance, employees who have their extension muted or set to ‘Do Not Disturb’ won’t be inundated with phone calls.
Never Leave a Call Unanswered
There is nothing worse than missing a sales opportunity or important client call. With simultaneous ring, you can improve your customer service by ensuring that all calls are answered in a timely manner. Because sim ring can route calls to any number of employees and locations, you can ensure that someone, somewhere will be able to answer and assist the customer. This feature alone makes simultaneous ring invaluable for any business phone system.
CLOUD PHONE SYSTEM
Additional Features
Buy Numbers
Port-in Numbers
Multi-locations
Custom Greeting &
Music on Hold
Directory
Schedules
coming soon!
Call Forwarding
coming soon!
Conference
coming soon!
Second Phone Line
Travel Globally
Call Logs
Web Fax
coming soon!
