Overcoming Ecommerce Startup Hurdles with Virtual Phone Solutions | OneSuite Business
ecommerce startup
solopreneur
customer service
international travel
virtual receptionist
IVR menu
ecommerce solutions
Introducing Jean-Pierre G., a visionary Canadian fashion designer embarking on an exciting journey to launch his own ecommerce venture. As a solopreneur, Jean-Pierre understands the importance of branding his company while meeting the diverse communication requirements of ecommerce platforms and his own website.
In addition to showcasing his unique apparel collections, Jean-Pierre needs a customer service phone number to handle inquiries and receive one-time passwords (OTP) for platform access. With frequent international travel for sourcing merchandise, flexibility and mobility are paramount.
Enter OneSuite Business virtual phone system—an ideal solution that addresses Jean-Pierre’s multifaceted needs while remaining budget-friendly. By leveraging the subscription to multiple OneSuite Business phone numbers, each at only $2.95 per month, Jean-Pierre can track call volumes from different ecommerce platforms and his own website, all while receiving OTPs securely via SMS add-ons.
The OneSuite Business auto attendant acts as a virtual receptionist and plays a custom company greeting and, screening calls by presenting his company in a polished and professional manner with interactive voice response (IVR) menu prompts. A single OneSuite Business mobile app eliminated the need for cumbersome desktop phones and gives Jean Pierre the freedom to travel, without missing any calls or OTP SMS message for platform access. All that for a sweet bill of under $25 per month by using OneSuite for his business!
With the virtual phone system in place, Jean-Pierre can focus on building his brand and growing his online business with confidence. It’s a testament to the power of innovative technology in empowering solopreneurs like Jean-Pierre to thrive in the competitive world of ecommerce.